Alfa Laval – one of the world leaders in heat transfer, separation, and fluid handling inaugurated its new sales and service office, the India Customer Center. An opening ceremony was held on 19th October welcoming hundreds of employees and key customers to the world-class infrastructure. The ceremony was led by Thomas Moller, president - energy division and executive vice president, Alfa Laval Group Management, and Sergio Hicke, president – India, Middle East, and S&E Africa, Alfa Laval Cluster.
The modern inspiring workplace reflects Alfa Laval's identity and its commitment to customers, people, and the planet. The 1 lakh sq. ft. facility located at Dapodi, Pune, is situated on the same campus where the company has three manufacturing units. The new center, with a seating capacity of 550, has been designed in line with the sustainability goals of the company. The dynamic workplace will give the employees, customers, and visitors an outstanding experience.
The Customer Center will not only be the sales and service office for India but will also be a hub of engineering and supply projects across the globe for Alfa Laval, which is present in more than 100 countries.
Hicke said, "The India Customer Center is testimony to our commitment towards the India growth story. We have a glorious history of 85 years and are committed to the future. We are well positioned for the evolving market and customer's needs with our innovative technologies that support the creation of a sustainable future."
The facility boasts features like water recycling and energy conservation which is in line with the organization’s goal of a cleaner, greener, and more sustainable planet. Subhasis Das, managing director, Alfa Laval India said, "This new office is dedicated to our customers and people who have served them over the years. Our purpose at Alfa Laval is to accelerate success for our customers, people, and the planet. And with this office, we are making a significant impact on all three areas."