Zepto, India’s fastest-growing quick commerce company, conducted a mass awareness training programme for its food handlers that included last mile delivery partners and pickers under the Zepto Sankalp Programme- A Food Safety Initiative by Zepto.

The session, held at The Rangaswar Hall, Yashwantrao Chavan Center, Nariman Point, brought together hundreds of food handlers across Zepto’s Mumbai operations. The training was led by Chinmayee Deulgaonkar, Managing Director, Food Chain ID India and Sumedha Jalgaonkar, Consultant, Auditor and Trainer Food safety systems where Zepto food handlers were sensitised on key aspects of food safety, including hygiene protocols, appropriate food storage temperatures, and compliance best practices critical to ensuring safe delivery of essentials to customers.

Speaking on the initiative, Vikas Sharma, chief operating officer, Zepto, said, “At Zepto, trust is built on the assurance of quality and safety in every order we deliver. We are deeply grateful to FSSAI for supporting this initiative and empowering our food handlers with the right knowledge and practices. This training is a vital step towards strengthening our safety commitments and ensuring that every Zepto user receives their order in the safest possible manner.”

The session was graced by Pritee Chaudhary, IRS, regional director, FSSAI, Western Region who addressed the participants and emphasised the importance of compliance and collective responsibility in safeguarding food safety.

Pritee Chaudhary shared, “Ensuring food safety is a shared responsibility, and initiatives like Zepto Sankalp Programme play a vital role in bridging the gap between regulation and execution. By equipping food handlers with the right knowledge and practices, we are collectively strengthening the food ecosystem and safeguarding consumer health.”

This training is part of Zepto’s continuous efforts to build a culture of compliance and responsibility across its operations. Backed by robust internal audit systems, regular inspections, and proactive engagement with regulatory authorities, Zepto ensures that food safety is embedded at every step — from sourcing and storage to last mile delivery. Zepto has already trained nearly 10,000+ foodhandlers nationwide, with over 2500+ people fostac certified, underscoring the company’s commitment to setting new standards of safety and trust in quick commerce.

Through initiatives like Zepto Sankalp Programme, Zepto continues to reinforce its commitment to innovation, compliance, and customer-first experiences, while setting benchmarks for food safety standards in the quick commerce sector.